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Why Does My TikTok Keep Resetting?

App glitches and crashes are incredibly frustrating and, unfortunately, have become all too common.

If you’ve recently experienced this problem with the TikTok app, you’re not alone; TikTok has received many similar complaints. To help you ease these worries, we have compiled the most viable solutions for your TikTok account getting reset automatically!

Reasons Why TikTok Keeps Resetting

This could be due to a number of factors, including but not confined to: insufficient space on your device, an outdated app, a slow network, a bug on the TikTok server, or a problem with your phone’s software or hardware.

Let’s start with the basics and figure out what “TikTok resetting” means. If a TikTok user complains that their TikTok account keeps resetting, it means that their account has been restored to its factory defaults.

This implies that neither the content on your For You page nor the algorithm’s recommendations will be tailored to your interests.

The TikTok algorithm is highly effective and considers a wide range of factors when deciding what to recommend to you on the For You page. These include:

  1. TikTok videos that you have liked and commented on in the past
  2. Content that you have watched till the end
  3. TikTok creators that you follow and interact with
  4. TikTok Videos that you save and add to your favorites list
  5. Content that you share on the platform
  6. Things you search about, among many others!

Read more: TikTok

Now, when your TikTok account gets reset, all of this data is removed from the app’s database, making it seem as though you’ve created a brand new account.

This whole thing can be super frustrating and in some cases can even be irreversible — making it even more annoying. But have no fear; there are still a few techniques that you can implement to address the problem and forestall its recurrence!

How to Fix it

Now let’s explore all the potential solutions to this problem:

Fix #1 — Update The App

You’ve probably noticed that your favorite social media platform is constantly releasing new app updates that add new features and enhance the overall social media experience.

Like Vine, the TikTok app regularly adds new features and refines the user experience.

Often, these upgrades help smooth out the app’s operation by correcting any bugs that were present in earlier versions.

If your TikTok keeps crashing and resetting, it’s probably out of date. So, just head over to the App Store or Google Play and hit that “Update” button!

Fix #2 — Clear TikTok App Cache

What we mean by “cache” is just a set of temporary data that TikTok keeps in its app memory so that it can rapidly access the results the next time you conduct the same search. In a nutshell, this helps in increasing loading speed and improving the user experience overall.

These cache files eventually build up and take up a lot of space, which causes the TikTok app to stop working.

If you want to give your TikTok app a new lease on life and make it run more efficiently, deleting the cache should help.

Here’s how you clear the cache from the app:

Step #1 — Login to your TikTok account and tap on the TikTok Profile icon in the bottom right of your screen.

Step #2 — Next, tap on the hamburger button (3-line icon) on the top right of your screen.

Step #3 — Now tap the Settings and Privacy option.

Step #4 — Lastly, tap on the Clear Cache button and get rid of those temporary files!

Clearing cache directly from your phone’s settings:

#1 — iOS device:

Step #1 — Head on to your iPhone storage.

Step #2 — Search TikTok App and tap on it.

Step #3 — Lastly, tap on the Offload App Button.

#2 — Android Device/Android Users/Android Phone:

Step #1 — Head on to your Phone Settings menu and tap on App (or Manage Apps).

Step #2 — Next, use the search button and locate the TikTok app.

Step #3 — Lastly, tap on Storage and then tap on Clear Cache!

Fix #3 — Refresh Your Internet Connectivity

A patient user and a quick internet connection fix are sometimes all that is required. Having a sluggish internet connection can cause your TikTok to reset.

If this happens, you can turn off and on your Wi-Fi and try again. If that doesn’t work, try switching to a different Wi-Fi network and reconnecting to your mobile data!

Fix #4 — Change TikTok Password

Sometimes, changing your TikTok password is a quick and simple trick that can solve the problem:

Here’s an in-depth tutorial on how how to change your **TikTok** password.

Step #1 — Open your TikTok app and log in to your account

Step #2 — Now tap on the Me icon at the bottom of your screen

Step #3 — Next, tap on three horizontal dots and click on Manage my account

Step #4 — Now tap on Password

Step #5 — You will receive a 4-digit or 6-digit code to verify the change of password.

Step #6 — Fill in the Code in the space provided on your screen.

Step #7 — Now, type in your New Password and tap on Next to change your password!

Fix #5 — Uninstall And Reinstall The App

In the case none of the approaches described above are effective, the best course of action is to uninstall the application. After that, reinstall it by heading to the Google Play Store or the Apple App Store.

The best part about reinstalling the app is it will clear any cache and reinstall the most recent version of the app on your phone — which will most likely solve your issue!

Why does TikTok keep crashing?

One issue that seems frustrating and has been one of the biggest problems with the platform is that it keeps crashing, despite regular updates and a robust working system.

For starters, we need to define “crashing of an app” — When an iOS or Android app/software malfunctions and stops abruptly, it is said to have crashed.

Similarly, a TikTok crash can happen at any time while you’re using the app or even while you’re shooting a TikTok video, which makes using the platform a bit frustrating.

A good take could be lost if the app suddenly closed while you were shooting a video or just like you might be enjoying a great video on TikTok and the app might crash right when you try to save it.

As you can see, all of this has the potential to be very stressful for someone, and the solutions to this are few and largely similar to the ones mentioned above in the previous section.

Here’s what you can do to solve this issue:

  1. Update the app
  2. Uninstall and reinstall the app
  3. Clear cache
  4. Check internet connection
  5. Report the problem to TikTok
  6. Restart your phone

Why is my TikTok malfunctioning?

The term “TikTok malfunction” can refer to a number of different issues, such as the app resetting itself, crashing, or having other bugs (such as not being able to like videos or post content, etc.).

Now coming to the potential reasons behind it, there could be a number of reasons why your TikTok is malfunctioning.

  1. There seems to be a problem with the program or hardware
  2. An application bug/glitch
  3. The app is outdated and you haven’t updated it.
  4. You’re out of room on your phone’s memory

^Apart from the reasons mentioned above, there can be other technical issues too, and reaching out to TikTok support sometimes can solve the problem!

Now that you know the nitty-gritty of TikTok resetting, you don’t have anything to fear! Even if the app crashes or there’s some glitch, you exactly know what to do!

Shaurya Jain
Shaurya Jain

Shaurya jain is a blogger at Attention always. He is an expert in social media marketing & PR. He keeps experimenting with Snapchat, Instagram, YouTube and other social media platforms to stay up to date. When he is not writing, you can find watching reruns of Brooklyn 99.

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